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CHILDLINE India Foundation (CIF) develops and manages the CHILDLINE service 1098, which is a national, 24-hour, free, emergency phone outreach service for children in need of care and protection, linking them to long-term rehabilitation. Their vision is a child friendly nation that guarantees the rights and protection of all children.

CHILDLINE operates in 280 cities/towns across the country and services over 4.5 million calls a year. It is India’s first national level response to the ratification of the United Nations Convention on the Rights of the Child (UNCRC). On the request of the Government, CHILDLINE is acting as a catalyst in bringing together State agencies and voluntary agencies at the local level to ensure implementation of the Act.

Their activities include:

• Activating Stakeholders in Child Protection: CIF’s objective is to strengthen and systemize Child Protection in India and to make children’s issues a priority on the national level. These efforts are carried out with collaborative/collective from Government of India, State Government and Civil society organizations by organizing advisory boards, trainings, workshops, task forces and other activities to build effective child protection practices.
• Advocating children’s Issues:  Advocacy on children’s issues forms one of the core pillars of CHILDLINE’s efforts towards a child-friendly India. These initiatives are practiced from the Village Panchayat level to the State and Central Government level and address the issues of anti -human trafficking, child sexual abuse and child marriage across the country.
• Sensitization workshops with allied partners: CHILDLINE carries out sensitization and awareness workshops under the National Initiative for Child Protection. The workshops aim to ensure that Child Protection is understood and practiced by all who are stakeholders in ensuring the rights of a child like Police, Health Care Organizations, Education Institutions, Transport Undertakings, Telecom, Media and NGO’s in order to create a more sensitive and proactive society. They are conducted with support from the National Institute of Public Cooperation and Child Development. CIF has designed a curriculum to be incorporated into trainings undertaken at a local level.  CHILDLINE Advisory Board (CAB) acts as a diligent city-level governing body that oversees the effective working of CHILDINE.