Helplines that act as lifelines!

A helpline can do what a caped crusader can’t. NGOs are now making their services available on phones and online as well. Thanks to technology, you can now get vital psychological support and counselling on the phone and via email. These organisations run reputed helplines and will attend to any queries in their areas of expertise. Do spread the word to as many people as you can. Access to helplines like these can save lives!

  • 1098: 1098 is arguably India’s most famous helpline. Childline India Foundation (CHILDLINE) runs this helpline that helps children in distress. You can call the toll-free CHILDLINE number to report news of a child being harassed or in trouble, or share the number with children or adolescents with access to phones. CHILDLINE has reunited runaway children with their parents, rescued child labourers, prevented child marriage and provided a sympathetic ear to children’s problems. With more than 4 million calls fielded a year, the organisation has provided a valuable service for children in need.

Helpline No: 1098 | Timings: 24 hrs a day, 7 days a week

  • Yuva Maitri: A young woman in an abusive relationship may not know whether to speak up or not. A college graduate facing crippling debt may not be motivated enough to look for a job. A timely helping hand can go a long way in helping young people reconsider important life decisions. Men Against Violence and Abuse (MAVA) is India’s first organisation to work in the area of masculinities, challenging patriarchy and notions of gender. Their YUVA MAITRI helpline is targeted at adolescents and young people, and counsels them on matters related to relationships, violence and sexuality.

Helpline No: 022 – 2682 6062 | Timings: 10 am – 6 pm, seven days a week

  • iCall Counselling*: A policeman who turned his gun on his peers, and then himself. Three athletes in Kerala who took their own lives citing pressure from their seniors. The papers are full of news about people who succumb to the stress and pressures of their lives. Sadly, many of these situations can be changed with a little intervention. The iCall Counselling helpline has been set up to provide relief to those undergoing mental stress or depression and feeling a sense of hopelessness in their lives. The helpline is an initiative by the Mariwala Foundation in association with the Tata Institute of Social Sciences (TISS).

Helpline: 022 – 25563291 | Timings: 10 am to 10 pm, Monday to Saturday

Email ID:

  • Helplines for Senior Citizens: Life as an elderly person is not always a time spent sitting back and reflecting on the years gone by. Many old people in India face neglect, harassment or abuse at the hands of their own children or relatives. Loneliness and helplessness too are a part of their lives. Unable to provide for themselves, they struggle to find resources to survive on. NGOs like HelpAge India, Dignity Foundation and Agewell Foundation run helplines that the aged can call to request access to ration cards, food supplies, medical attention or just someone to talk to.

HelpAge India: 23 toll-free helplines across India; click here to view the state-wise number

Timings: 9:15 am – 5:15 pm on Mon-Fri | 10 am – 2 pm on Saturdays

Dignity Foundation: 5 helplines across India; click here to view the state-wise number

Agewell Foundation: 011 – 129836486, 011 29840484

*09.06.2015: iCall Counselling had erroneously been mentioned as iCareCounselling. The error has been rectified.

4 thoughts on “Helplines that act as lifelines!

  • June 7, 2015 at 10:53 pm

    There is no branch in Bihar ! When can Bihar expect your help ? Regards.

  • June 8, 2015 at 5:01 pm

    Appreciate your initiative to collate related information on Helplines that act as lifelines!.
    One small typo error: please correct in respect of iCare. It is “iCall” service, I have verified with TISS.

    Please correct it.

    Thanks and regards,

    RG Shah

    • June 9, 2015 at 11:14 am

      Dear Sir,

      Thank you for bringing this matter to our attention and verifying the information, we really appreciate it! The error has been rectified on the post.

      Thank you for your time,

      Warm regards,
      Team HelpYourNGO


Leave a Reply

Your email address will not be published. Required fields are marked *